Support

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Activity overview

Latest activity by Support
  • Support created an article,

    How to activate the Sync.ME extension?

    After receiving a phone call, you can check the number in the Sync.ME app. For quick and convenient number verification, you can use Sync.ME extension: Open your “Recents” calls tab. Click on the ...

  • Support created an article,

    How to activate the Sync.ME widget?

    After receiving a phone call, you can check the number in the Sync.ME app. You can use the Sync.ME widget to quickly and easily check an unknown caller. To activate it, follow these steps: Open th...

  • Support created an article,

    How to remove my phone number from Sync.ME?

    Sync.ME is a community-based phonebook made up of publicly available information and Sync.ME users’ data. Our app ensures that users have the most relevant and current information about their phone...

  • Support created an article,

    SMS Verification

    When installing Sync.ME or changing your registered phone number, Sync.ME might ask you to enter an SMS verification code that may be sent to your phone number. When such verification is required, ...

  • Support created an article,

    How do I report an issue or bug?

    You can search our FAQ and write a message, then receive a response directly from inside the app.    To help us better investigate an issue, you can contact our team within the app.  Enter as much...

  • Support created an article,

    Do you offer multi-language support?

    At this time, our support questions are written in English. In order to provide you the best support, we will also respond to your requests in English. We apologize for any inconvenience.  

  • Support created an article,

    How do I contact you regarding business development or press inquirie?

    For business development or press inquiries, please contact ken@sync.me

  • Support created an article,

    Is there a phone number I can call to reach Sync.ME?

    At this time, Sync.ME is unable to offer support by telephone.   The best way to reach us is by sending us a request through the Sync.ME application or on the web.   To send us an in-app request:  ...

  • Support created an article,

    What languages are there on the app?

    Currently Sync.ME app supports the following languages:    Arabic (Android only),  Bokmål, Brazilian Portuguese, Danish, Dutch, English, French, German, Hebrew, Italian, Japanese, Norwegian, Portug...

  • Support created an article,

    Why callers photos are small?

    Sync.ME provides high quality contact photos. It is not a dialer and does not control your device caller ID.    The size of a  caller ID photo depends on the default caller ID provided through you...