Support

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  • How to activate the Sync.ME widget?

    After receiving a phone call, you can check the number in the Sync.ME app. You can use the Sync.ME widget to quickly and easily check an unknown caller. To activate it, follow these steps: Open th...

  • How to activate the Sync.ME extension?

    After receiving a phone call, you can check the number in the Sync.ME app. For quick and convenient number verification, you can use Sync.ME extension: Open your “Recents” calls tab. Click on the ...

  • How to remove my phone number from Sync.ME?

    Sync.ME is a community-based phonebook made up of publicly available information and Sync.ME users’ data. Our app ensures that users have the most relevant and current information about their phone...

  • What types of subscriptions does Sync.ME offer?

    Sync.ME provides you with 2 types of subscription:  Pro subscription: Unlock All Social Profiles - Access social profiles when you search for a phone number who called you. Contacts Backup - You c...

  • SMS Verification

    When installing Sync.ME or changing your registered phone number, Sync.ME might ask you to enter an SMS verification code that may be sent to your phone number. When such verification is required, ...

  • Why are some of the results identified as Premium?

    Caller ID premium search results are search results of selected phone numbers whose details are locked by default and become unlocked when the feature is purchased. When the user purchases the prem...

  • How to use the Caller ID feature?

    What Is Caller ID Lookup? Caller ID lookup allows you to search for phone numbers, through a reverse search that allows you to find names for phone numbers. Ex: If you get a call from an unknown nu...

  • How do I report an issue or bug?

    You can search our FAQ and write a message, then receive a response directly from inside the app.    To help us better investigate an issue, you can contact our team within the app.  Enter as much...

  • Do you offer multi-language support?

    At this time, our support questions are written in English. In order to provide you the best support, we will also respond to your requests in English. We apologize for any inconvenience.  

  • How do I contact you regarding business development or press inquirie?

    For business development or press inquiries, please contact ken@sync.me